Important notice
Disputo is a software tool, not a law firm. Nothing on this platform — including generated scripts, dispute templates, chargeback language, or any other content — constitutes legal advice, and no attorney-client relationship is formed by using Disputo. Results are not guaranteed. Consult a licensed attorney for legal advice specific to your situation.
By accessing or using Disputo ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including visitors and registered account holders.
Disputo is an AI-powered software tool that helps consumers draft dispute scripts, chargeback requests, and escalation communications for food delivery platform transactions. Disputo is not a law firm and does not provide legal advice. Use of Disputo does not create an attorney-client relationship. All content generated by Disputo is provided for informational and self-help purposes only.
Disputo makes no warranty, express or implied, that use of the Service will result in a refund, credit, chargeback success, or any other outcome. Any statistics displayed on the platform are for illustrative purposes only and are not a guarantee of future performance. Your results may vary significantly based on factors outside Disputo's control.
You must be at least 18 years old and a resident of the United States to use this Service. By using Disputo, you represent that you meet these requirements.
You agree not to:
Submitting fraudulent chargebacks is illegal and may result in account termination and referral to appropriate authorities.
Free accounts are limited to 3 claims per calendar month. Pro subscriptions are billed monthly or annually and automatically renew until cancelled. You may cancel at any time through your account settings. No refunds are issued for partial billing periods, except as required by applicable law. All prices are in USD.
Success Fee Tier: If enrolled in the Success Fee tier, a software fee of 10% of any amount you self-report as recovered through your use of Disputo becomes due upon submission of a win report. You are responsible for accurately reporting recovered amounts. The fee is charged to your payment method on file at the time you submit the win report. Disputo has no independent means of verifying reported amounts and relies on your accurate self-reporting.
Disputo retains all rights to the platform, underlying software, and AI models. Scripts and content generated for your specific claim are provided to you for personal use. You may not resell, sublicense, or distribute generated content commercially.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. DISPUTO EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTO, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles.
Informal Resolution: Before filing any claim, you agree to contact us at hello@getdisputo.com and allow 30 days to attempt informal resolution.
Arbitration: Any dispute arising from these Terms or your use of the Service that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring individual claims in small claims court.
Class Action Waiver: You and Disputo agree that any dispute resolution will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Small Claims Exception: Either party may bring an individual action in small claims court as an alternative to arbitration.
We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify registered users of material changes by email.
If you believe content on Disputo infringes your copyright, send a written notice to hello@getdisputo.com (Subject: DMCA Notice) containing: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the infringing material and its location on the Service; (3) your name, address, telephone number, and email address; (4) a statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law; and (5) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf.
Questions about these Terms? Email us at hello@getdisputo.com.